Contact Us
CONTACT US
At Caterbee, we’re here to support you every step of the way 💛
If you have any questions about your order, shipping, or products, please feel free to reach out to us.
📩 Customer Support
We aim to respond to all inquiries within 24–48 hours (business days).
📧 Email:
admin@caterbeetoy.com
oolongmagic@163.com
🌐 Social Media
Stay connected with us for updates, product news, and support:
Facebook: Caterbee
Facebook: Caterbeetoy
🏢 Company Information
Brand Name: Caterbee
Company Name: Caterbee Co., Ltd
Registered Entity:
Caterbee International Trade (Foshan) Co., Ltd
📍 Office Address
No. 30, 8th Floor, No. 80 Fenjiang North Road,
Chancheng District, Foshan City,
Guangdong Province, China
🌍 Global Warehousing
To provide faster delivery, Caterbee operates with international warehouse partners in:
• United States
• Canada
• Germany
• United Kingdom
• Australia
• China
• United Arab Emirates
💛 Customer First Commitment
Your satisfaction is very important to us.
If you experience any issue with your order, we kindly ask that you contact us first before opening a dispute or chargeback.
Our support team will always do our best to provide a fair and timely solution.
🤝 Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Responses may be delayed during weekends and holidays, but we will get back to you as soon as possible.
Thank you for choosing Caterbee 💛